Okay, so now that I got your attention with the title, let's talk about a great, innovative company.

On Sunday morning, CBS Sunday Morning had a one-on-one interview with Richard Branson. He has always been an entrepreneur whom I have admired, especially due to his willingness to fail. In addition, he has created a corporate culture that encourages experimentation, and more importantly fun.
In a recent interview with the Wall Street Journal, Virgin Atlantic CEO Steve Ridgeway offered his suggested five tips for how to innovate in a competitive industry. While the interview was focused on the airline industry, his lessons are true for any business.
1. “Put top people on a task and have confidence in them.”
2. “Don’t be frightened of failure.”
3. “Pursue quirky ideas, even if they bomb in focus groups. Customers don’t always know that they will want something.”
4. “Give customers the most you can afford in terms of value. They recognize it.”
5. “Be a leader on quality or price, but don’t get stuck in the middle.”
My favorite is #3. We love quirky, and we think the quirkier the product, or the quirkier the marketing, the better chance you have of rising above the clutter of your competitors.
Moral of this story...Next time you launch a product or a service, think like a virgin!
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